Terms and Conditions


1:  Important Information

By accessing, browsing or placing an order on this website you agree to be bound by the associated terms, conditions, disclaimers and limitations of liability (Terms & Conditions).

Peta E reserves the right to amend or update the Terms & Conditions at any time without providing notice to you.

By using the website, you acknowledge that you have read and understood the Terms & Conditions.

2:  Products & Purchasing

  a. Availability

  • All orders are subject to availability of stock and confirmation of the order price.

  • All efforts will be taken to process orders within 5 business days from the date the order is lodged. 

  b. Product Pictures

All colours of paintings or garments are reproduced as accurately as possible, however a slight variation may occur in colour and size specifications. Colours may appear slightly different via this web site due to computer picture resolution and individual monitor settings.

  c. Pricing and Payment

All prices are quoted in AUD (Australian Dollars) and are inclusive of GST.

Peta E does not guarantee the price of any item listed on this website until your order has been processed. Whilst Peta E takes steps to ensure the price and details of products listed are correct, if they are incorrect, Peta E reserves the right to cancel the order and refund. Any orders received by Peta E through this website constitute offers and are subject to acceptance by Peta E in its absolute discretion.

Peta E reserves the right to take reasonable steps to verify that the order and credit details are bona fide. Delays may occur as a consequence of this process.

  d. Sale items and special product mark downs

Special product mark downs, sample clothing or sale items that appear on this website are only available when ordering online and are only available until such stocks sell out.

  e. Changing an Order

Unfortunately no changes to orders may be made after they have been submitted. If you are unhappy with your purchase once you receive it, you may return it to us. See below for further information regarding returns and exchanges.

3: Shipping Information

  Please note we currently can only ship to addresses in Australia. 

  For the most part we use Australia Post for shipping.

4: Returns Policy

a. Types of Acceptable Returns and Options Available 

Something is wrong with the garment: Judged on a case by case basis. Please contact petae@pnc.com.au. 

 Judged on a case by case basis.Exchange*, Store Credit *exchanges are not available on sale items

Other Judged on a case by case basis. Please contact petae@pnc.com.au. if you have a return enquiry that does not fit into the above categories. Judged on a case by case basis.

b.How to Return an Item:

To Return an item to us please view the returns process and please feel free to contact us at petae@pnc.com.au if you have any further return queries.

c. Other Important Information to Note Regarding Returns

 The item(s) must be returned in a new, unworn, and unwashed condition. All original tags must still be attached. Please also include the original invoice. Delivery costs will only be reimbursed if the wrong item was delivered or if the item was unknowingly defective.

Peta E WILL NOT at our retail store allow an exchange or return of any items ordered online using this website.

PLEASE NOTE: We DO NOT accept exchange or refund requests for special product mark downs, sample clothing, sale item or items that are no longer stocked unless the goods are unknowingly defective.

We reserve the right to refuse a returned product that is damaged by the recipient due to lack of care.

The item(s) remains your responsibility until it reaches us, so for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods. We will not refund return items which are damaged or lost in the post.  

5:  Disclaimer

The information contained on the website is provided by Peta E in good faith. To the best of Peta E knowledge, the information is accurate and current. However, Peta E  its related bodies corporate and any of their respective directors, officers, employees, consultants or shareholders do not make any representation or warranty as to the accuracy or completeness of the information.

To the fullest extent permitted by applicable law, Peta E disclaims all representations and warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose, non-infringement, availability of products, quality, completeness, suitability and accuracy. Peta E makes no warranty that this website, any information or ideas contained on this website or any products or services will meet your requirements.